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Managing Disruption with Future-proof Workplace Communication Skills

Course Reference No: CRS-N-0046766

Course Objectives
The focal point of this programme is to equip participants with relevant written and spoken communication skills; so that they learn how to manage disruption at the workplace. The framework for this programme is underpinned by Lucas & Rawlins (2015) business competency model and operationalised through interactive, contextualised activities, feedback sessions and reflection skills.

These deep learning strategies ensure that participants are constantly engaged and motivated to use their higher order thinking skills to learn, analyse, apply, reflect, improve, and transfer the knowledge and skills to related domains. Specifically, this programme contributes primarily towards participants‘ workplace communication skills and in broad terms, enhances their personal and professional development, self-sustainability and competitiveness.

Professionals need future- proof workplace communication skills to manage communicative challenges in this volatile, uncertain, complex and ambiguous age. The programme will cover core communication strategies
 
    • To prepare, organise, and use the right tone to write clear and concise emails, blogs and reports to        different audience groups for various workplace scenarios.

    • To ideate, organise and analyse influential oral communication skills such as storytelling, ethos,       pathos and logos and understand nuances of nonverbal categories of communication, to deliver       memorable and impactful oral presentations.

Programme Outline
Professionals need future-proof workplace communication skills to manage communicative challenges in this volatile, uncertain, complex and ambiguous age. The programme will cover core communication strategies:

    • To prepare, organise, and use the right tone to write clear and concise emails and reports to       different audience groups for various workplace scenarios.

    • To ideate, organise and analyse influential oral communication skills such as storytelling, ethos,       pathos and logos and understand nuances of nonverbal categories of communication, to deliver       memorable and impactful oral presentations.

Who Should Attend
Assistant Executive, Executive, Senior Executive, Assistant Manager, Manager, Senior Manager in departments such as Human Resource Management, Marketing, Accounting and Finance, Administration

Pre-requisites 
Working experience in managing teams 

Mode of Training
Classroom

Data Analytics Begins With Me
Mobirise

ABOUT THE INSTRUCTOR

Ms.Chitra Sabapathy is an experienced Professional and Business Communication lecturer with the Centre for English Language Communication, National University of Singapore. She has vast experience teaching local and foreign students and working professionals. She is a strong advocate of meaningful and engaging teaching and learning methods.

Date

09 - 11 Jan 2019

Duration

3 Days
9.00 am to 5.30 pm (Daily)

Venue

National University of Singapore
University Town

International Participants




S$ 2407.50

  • Incl. GST

Singapore Citizens
(39 yrs old or younger) 
or Singapore PRs


S$ 722.25

  • Incl. GST

Singapore Citizens
(40 yrs or older)




S$ 272.25

  • Incl. GST

Enchanced Training Support for SMEs




S$ 272.25

  • Incl. GST

Fees & Fundings

International 
Participant

Singapore Citizen
39 years old or younger
Singapore Citizen
40 years or older eligible for MCES1
Singapore
Citizen eligible
for WTS2
Singapore PRs 

Enhanced Training
Support for SMEs3
Full Programme FeeS$2,250.00S$2,250.00S$2,250.00S$2,250.00S$2,250.00S$2,250.00
SkillsFuture Funding
Eligible for Claim Period (18 Jun 2018 - 30 Sep 2020)
-(S$1,575.00)(S$1,575.00)(S$1,575.00)(S$1,575.00)(S$1,575.00)
Nett Programme FeeS$2,250.00S$675.00S$675.00S$675.00S$675.00S$675.00
7% GST on Nett
Programme Fee
S$157.50S$47.25S$47.25S$47.25S$47.25S$47.25
Total Nett Programme
Fee Payable, Incl. GST
S$2,407.50S$722.25S$722.25S$722.25S$722.25S$722.25
Less Additional Funding if
Eligible Under Various Scheme
--(S$450.00)(S$562.50)-(S$450.00)
Total Nett Programme Fee, Incl. GST,
after additional funding from the various funding schemes 
S$2,407.50S$722.25S$272.25S$159.75S$722.25S$272.25
1 All self-sponsored Singaporeans aged 25 and above can use their $500 SkillsFuture Credit to pay for the programme. Visit the SkillsFuture Credit website (www.skillsfuture.sg/credit) to select the programme. 
2 Mid-Career Enhanced Subsidy (MCES) - Singaporeans aged 40 and above may enjoy subsidies up to 90% of the programme fee. 
3 Workfare Training Support (WTS) - Singaporeans aged 35 and above (13 years and above for persons With disabilities) and earn not more than 5$2,000 per month, may enjoy subsidies up to 95% of the programme fee.
4 Enhanced Training Support for SMEs (ETSS) SME-sponsored employees (Singaporean Citizens and PRs) may enjoy subsidies up to 90% of the programme fee. For more information, visit www.ssg.gov.sg/programmes-and-initiatives/training/enhanced-training-support-for-smes.html
5 Eligible organisations (excluding government entities) may apply for the absentee payroll funding via SkillsConnect at www.skillsconnect.gov.sg for Singaporean/permanent resident participants attending the programme during working hours. The absentee payroll funding is computed at 80% of hourly basic salary capped at $4.50 per hour or $7.50 per hour for SME or 95% of hourly basic salary for WTS. For more information, visit https://www.skillsconnect.gov.sg/sop/portal/e-Services/For%20Employers/AbsenteePayroll.jsp

Registration will close 5 working days prior to programme commencement date