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Managing Disruption with Future-proof Workplace Communication Skills

The focal point of this programme is to equip participants with relevant written and spoken communication skills; so that they learn how to manage disruption at the workplace. The framework for this programme is underpinned by Lucas & Rawlins (2015) business competency model and operationalised through interactive, contextualised activities, feedback sessions and reflection skills. These deep learning strategies ensure that participants are constantly engaged and motivated to use their higher order thinking skills to learn, analyse, apply, reflect, improve, and transfer the knowledge and skills to related domains. Specifically, this programme contributes primarily towards participants‘ workplace communication skills and in broad terms, enhances their personal and professional development, self-sustainability and competitiveness.

Programme Outline
Professionals need future-proof workplace communication skills to manage communicative challenges in this volatile, uncertain, complex and ambiguous age. The programme will cover core communication strategies:
• To prepare, organise, and use the right tone to write clear and concise emails and reports to different audience groups for various workplace scenarios.
• To ideate, organise and analyse influential oral communication skills such as storytelling, ethos, pathos and logos and understand nuances of nonverbal categories of communication, to deliver memorable and impactful oral presentations.

Who Should Attend
Assistant Executive, Executive, Senior Executive, Assistant Manager, Manager, Senior Manager in departments such as Human Resource Management, Marketing, Accounting and Finance, Administration

Data Analytics Begins With Me


28-30 Nov 2018


3 Days
9.00 am to 5.30 pm


National University of Singapore
University Town

International Participants

S$ 2407.50

  • Incl. GST

Singapore Citizens
(39 yrs old or younger) 
or Singapore PRs

S$ 722.25

  • Incl. GST

Singapore Citizens
(40 yrs or older)

S$ 272.25

  • Incl. GST

Enchanced Training Support for SMEs

S$ 272.25

  • Incl. GST

Fees & Fundings


Singapore Citizen
39 years old or younger
Singapore Citizen
40 years or older1
Citizen Eligible
for WTS2
Singapore PRs 

Enhanced Training
Support for SMEs3
Full Programme FeeS$2,250.00S$2,250.00S$2,250.00S$2,250.00S$2,250.00S$2,250.00
SkillsFuture Funding-(S$1,575.00)(S$1,575.00)(S$1,575.00)(S$1,575.00)(S$1,575.00)
Nett Programme FeeS$2,250.00S$675.00S$675.00S$675.00S$675.00S$675.00
7% GST on Nett
Programme Fee
Total Nett Programme
Fee Payable, Incl. GST
Less Additional Funding if
Eligible Under Various Scheme
Total Nett Programme Fee, Incl. GST,
after additional funding from the various funding schemes 
1 Mid-Career Enhanced Subsidy - Singaporeans aged 40 and above may enjoy subsidies up to 90% of the programme fee.
2 Workfare Training Support (WTS) - Singaporeans aged 35 and above (13 years and above for persons With disabilities) and earn not more than S$2,000 per month, may enjoy subsidies up to 95% of the programme fee.
3 Enhanced Training Support for SMEs (ETSS) - SME-sponsored employees (Singaporean Citizens and PRs) may enjoy subsidies up to 90% of the programme fee. For more information, visit

Registration will close 5 working days prior to programme commencement date