UNDERSTANDING AND MANAGING INNOVATION
What is innovation? When is a disruptive innovation, disruptive? Where do innovations come from? How do you create a “moat” to protect and appropriate the full value of your innovation? Synthesising from the vast literature, this course will provide participants with the theories and examples that allow them to gain an in-depth understanding and skills to manage both product and service innovations. The course will use contemporary case studies such as Singapore Airlines, QB House and Apple to illustrate the various concepts involved.
Upon completing the program, participants should be able to:
- recognize and differentiate various types of innovation;
- connect the links between users, value propositions, and ways of delivering the values;
- design ways to protect one’s innovation.
|Welcome message from Dean of NUS SCALE
||Tutorials conducted over Zoom
There is no pre-requisite for this course.
WHO SHOULD ATTEND
University students interested in innovation and creativity.
MODE OF DELIVERY
18 hours of online programme, including synchronous lessons, tutorials and a final project presentation.
MODE OF ASSESSMENT
- Group project and presentation
Associate Professor Chai Kah-Hin, Department of Industrial Systems Engineering and Management, Faculty of Engineering
Dr Chai Kah-Hin is currently the Director of Continuing Education and Training, Faculty of Engineering, and an associate professor at the Department of Industrial Systems Engineering and Management, NUS.
He joined the National University of Singapore in 2002. He received his PhD degree from Cambridge University in the area of international manufacturing. His work experience includes management consulting (with Deloitte Consulting, 2000-2001) and semiconductor manufacturing (Motorola Malaysia Sdn Bhd, 1992-1996). His research has appeared in top engineering management journals such as Journal of Product Innovation Management, IEEE Transactions on Engineering Management, Technovation, Journal of Service Research, European Journal of Operational Research, International Journal of Service Industry Management, and Managing Service Quality. Dr. Chai is an editorial board member for the IEEE Transactions on Engineering Management and Journal of Service Theory and Practice. His current research interests include industrial energy efficiency, new product/service development and knowledge management.
CERTIFICATE OF COMPLETION
Successful participants who complete all requirements of the programme including passing the assessment will receive a certificate of completion issued by NUS SCALE.
A sample of the certificate of participation can be found here:
Participants from the project team with the highest score for the group project will also receive a commendation letter. A sample is shown below:
17 to 23 January 2022
in collaboration with Looker Education Group
For programme enquiries, please fill the form here.