HR Analytics



Course Reference No: CRS-N-0047114

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Course Objectives

An organization is only as good as the people who work for it. This course will focus on how to measure and improve the Human capital of an organization. Specifically, it will focus on using analytic techniques to support

  • Attracting and recruiting the best staff
  • Retaining key people
  • Determining how to improve people’s engagement with and commitment to the organization

Analytic techniques will be used to assess how people have actually performed in the organization and relate this to attributes that can be measured and in many cases controlled. This two-day course will introduce techniques that enable HR staff to understand company staff performance in the present and be able to predict their future performance.

By using a data-driven approach to staff recruitment and development, a HR manager will be able to leverage on previous experiences of the organisation to make the best decisions regarding the HR policies of the organisation.

At the end of the course, you will be able to:

  • Understand what are the important HR metrics
  • Measure and improve your major HR activities (such as recruitment, personal development etc.)
  • Optimise the use of your employee’s capabilities in achieving organisational goals

Outline

Day 1
  • Introduction to HR Analytics
  • Data Pre-processing: Prepare a data table
  • Exploratory Data Analytics: Data Visualizations and Storytelling
  • Workshop 1: Exploratory Data Analytics
Day 2
  • Recruitment Analytics using Classification Modelling
  • Workshop 2: Recruitment Analytics
  • Employee Attrition Analysis
  • Workshop 3: Employee Attrition Analysis
  • Intro to Text Analytics and Sentiment Analysis
  • Workshop 4: Employee Review Analysis 

Tools

Orange, Tableau

Pre-Requisites

Experience with HR activities and have a basic understanding of data analytics techniques.

Who Should Attend

HR Analysts, Recruitment Managers, Training Managers

Mode of Training

Online Workshop using Zoom

Speaker

Dr Guo Lei

Dr Guo Lei is an active educator and researcher in data science, behavioural study and design thinking, with extensive experience in delivering practice-based learning programmes and applied research projects with successful results.

Starting her career in Singapore as a marketing practitioner, Dr Guo worked across manufacturing, entertainment and education industries. She was the Chief Representative in China for a Singapore listed company. She was also responsible for setting up Shanghai Office and promoting executive education programmes for NUS Business School in Greater China market.

With the aspiration of bridging the gap between research and practice, Dr Guo pursued her PhD in the UK, where she worked on large-scale research projects with Cambridge University Service Alliance, BAE Systems and China Mobile.

Dr Guo returned to Singapore and joined NUS as a faculty member in 2011. She has particular experience in tackling complex challenges through applied research and education. She was the Principal Investigator for a series of research projects to inform better public transport policy decisions. She consults local and overseas corporate clients on data analytics, user experience design and service innovation. Dr Guo teaches executive programmes of Data Analytics and Design Thinking at NUS. She has a passion for engaging and inspiring working professionals at all levels by applying the theory to real world business applications.

Dr Guo holds a PhD in Marketing from University of Exeter, an MBA from University of Adelaide and a BA in Literature from Beijing Normal University.

DATE

16 - 17 Nov 2020 (Online)
07 - 08 Jan 2021 (Online)

DURATION

2 Days
9.00am to 5.30pm 
(Daily)

VENUE

National University of Singapore
University Town

International Participants

S$2,033.00

Incl. GST

Singapore Citizens (39 yrs old or younger) or Singapore PRs

S$609.90

Incl. GST

Singapore Citizens(40 yrs or older)

S$229.90

Incl. GST

Enhanced Training Support for SMEs

S$229.90

Incl. GST

Fees & Fundings

International
Participant
Singapore Citizen1
39 years old or younger
Singapore Citizen1
40 years or older eligible for MCES2
Singapore PRs Enhanced Training
Support for SMEs3
Full Programme Fee S$1,900.00 S$1,900.00 S$1,900.00 S$1,900.00 S$1,900.00
SkillsFuture Funding
(Refer to Funding Page for Claim Period)
- (S$1,330.00) (S$1,330.00) (S$1,330.00) (S$1,330.00)
Nett Programme Fee S$1,900.00 S$570.00 S$570.00 S$570.00 S$570.00
7% GST on Nett
Programme Fee
S$133.00 S$39.90 S$39.90 S$39.90 S$39.90
Total Nett Programme
Fee Payable, Incl. GST
S$2,033.00 S$609.90 S$609.90 S$609.90 S$609.90
Less Additional Funding if
Eligible Under Various Scheme
- - (S$380.00) - (S$380.00)
Total Nett Programme Fee, Incl. GST,
after additional funding from the various funding schemes
S$2,033.00 S$609.90 S$229.90 S$609.90
S$229.90


  1. All self-sponsored Singaporeans aged 25 and above can use their $500 SkillsFuture Credit to pay for the programme. Visit http://www.skillsfuture.sg/credit to select the programme. 
  2. Mid-Career Enhanced Subsidy (MCES) - Singaporeans aged 40 and above may enjoy subsidies up to 90% of the programme fee. 
  3. Enhanced Training Support for SMEs (ETSS) - SME-sponsored employees (Singaporean Citizens and PRs) may enjoy subsidies up to 90% of the programme fee. For more information, visit http://www.ssg.gov.sg/programmes-and-initiatives/training/enhanced-training-support-for-smes.html?_ga=2.154478072.1748789781.1519700056-512306731.1519700056
  4. Eligible organisations (excluding government entities) may apply for the absentee payroll funding via SkillsConnect at www.skillsconnect.gov.sg for Singaporean/permanent resident participants attending the programme during working hours. The absentee payroll funding is computed at 80% of hourly basic salary capped at $4.50 per hour or $7.50 per hour for SME. For more information, visit https://www.skillsconnect.gov.sg/sop/portal/e-Services/For%20Employers/AbsenteePayroll.jsp
  5. Eligible individuals may apply for training allowance capped at $6/hr under the WSS scheme, visit- https://www.wsg.gov.sg/programmes-and-initiatives/workfare-skills-support-scheme-individuals.html for more information on WSS.
  6. NTUC Training Fund (SEPs) – All self-employed (i.e. freelancers and sole-proprietors-with-no-employee) Singaporeans and Permanent Residents are eligible to apply for the NTUC Training Fund (SEPs) from NTUC’s Employment and Employability Institute (e2i). Click here for more information.
NTUC members enjoy 50% of the unfunded course fee support for up to $250 each year for courses supported under UTAP (Union Training Assistance Programme). Terms and Conditions apply. Please visit http://skillsupgrade.ntuc.org.sg
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05 November 2020