Making Sense of a Complex World



Course Reference No: CRS-N-0052846 (Synchronous e-Learning)

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Course Objectives

This course aims to provide participants with a set of frames and tools to make sense of and to navigate the growing complexities of Industry 4.0 (and beyond). The topics are:

  • Understanding the operating environment in macro terms, using lenses and concepts of 4IR, network society, post-industrialism, and late/advanced modernity.
  • Using insights from complexity sciences to link issues in the operating environment with the work of policymakers.
  • Drawing on sensemaking concepts to inform strategic risk analysis and mitigation.
  • Using futures/foresight tools to complement traditional strategic planning approaches.

 

At the end of the course, participants will be able to:

  • Understand the present and emerging operating context using the framework of complexity in the public policy context.
  • Understand and be able to apply a sensemaking framework based on Karl Weick and Dave Snowden’s work on organisational cognition.
  • Apply futures thinking tools and methods (e.g. horizon scanning methods, scenario planning, etc.) in policy work.

 

Outline

Day 1

The Big Picture

  • The Fourth Industrial Revolution
  • Alternative frameworks such as “network society”, “information society”, “post-industrialism”
  • Smart city and smart nation, technocracy and the technologizing of society

Day 2

Complexity

  • Basic concepts of nonlinearity, adaptiveness, emergence, self-organization
  • Implications for bureaucratic organizations
  • Wild Cards and Black Swan

Day 3

Sensemaking

  • Organizing for complexity
  • Planning for failure
  • Institutionalising dissent
  • Detecting weak signals

Day 4

Planning

  • How to stress-test your plans and your underlying assumptions
  • Designing processes for pre-mortems
  • Framework for Vulnerability Analysis

Day 5

Futures Thinking

  • Contrast with conventional planning
  • The basics of scenario planning
  • Building resilience in your organization

Pre-Requisites

At least a Bachelor’s degree

Who Should Attend

Public Service Professionals

Mode of Training

Online (Live)

Speaker

Dr. Adrian Kuah

 

As an experienced practitioner of futures and complexity thinking, Dr. Adrian Kuah leads the Futures Office in the Office of the President, National University of Singapore. As the founding director, he leads his team to ask all sorts of inconvenient questions in order to make sense of the future of higher education by developing scenarios to stimulate alternative thinking on the roles that universities will play – in terms of teaching and research – in this emerging complex world. His research interests include futures studies, complexity science, and political philosophy (focusing on pragmatism). He served in various positions in both public as well as private sectors, notably the Monetary Authority of Singapore, and the Centre for Strategic Futures, Strategic Policy Office, Prime Minister’s Office before embarking on an academic career with the S. Rajaratnam School of International Studies (RSIS), Nanyang Technological University (NTU) and Lee Kuan Yew School of Public Policy (LKYSPP).

DATE

TBC

DURATION

5 Days
9.00am to 5.30pm
(Daily)

VENUE

Online

International Participants

S$4,547.50

Incl. GST

Singapore Citizens
(39 yrs old or younger) 
or Singapore PRs

S$1,364.25

Incl. GST

Singapore Citizens
(40 yrs or older)

S$514.25

Incl. GST

Enhanced Training Support for SMEs

S$514.25

Incl. GST

Fees & Fundings

International
Participant
Singapore Citizen1
39 years old or younger
Singapore Citizen1
40 years or older eligible for MCES2
Singapore PRs Enhanced Training
Support for SMEs3
Full Programme Fee S$4,250.00 S$4,250.00 S$4,250.00 S$4,250.00 S$4,250.00
SkillsFuture Funding
(Refer to Funding Page for Claim Period)
- (S$2,975.00) (S$2,975.00) (S$2,975.00) (S$2,975.00)
Nett Programme Fee S$4,250.00 S$1,275.00 S$1,275.00 S$1,275.00 S$1,275.00
7% GST on Nett
Programme Fee
S$297.50 S$89.25 S$89.25 S$89.25 S$89.25
Total Nett Programme
Fee Payable, Incl. GST
S$4,547.50 S$1,364.25 S$1,364.25 S$1,364.25 S$1,364.25
Less Additional Funding if
Eligible Under Various Scheme
- - (S$850.00) - (S$850.00)
Total Nett Programme Fee, Incl. GST,
after additional funding from the various funding schemes
S$4,547.50 S$1,364.25 S$514.25 S$1,364.25 S$514.25

  1. All self-sponsored Singaporeans aged 25 and above can use their $500 SkillsFuture Credit to pay for the programme. Visit http://www.skillsfuture.sg/credit to select the programme. 
  2. Mid-Career Enhanced Subsidy (MCES) - Singaporeans aged 40 and above may enjoy subsidies up to 90% of the programme fee. 
  3. Enhanced Training Support for SMEs (ETSS) - SME-sponsored employees (Singaporean Citizens and PRs) may enjoy subsidies up to 90% of the programme fee. For more information, visit http://www.ssg.gov.sg/programmes-and-initiatives/training/enhanced-training-support-for-smes.html?_ga=2.154478072.1748789781.1519700056-512306731.1519700056
  4. Eligible organisations (excluding government entities) may apply for the absentee payroll funding via SkillsConnect at www.skillsconnect.gov.sg for Singaporean/permanent resident participants attending the programme during working hours. The absentee payroll funding is computed at 80% of hourly basic salary capped at $4.50 per hour or $7.50 per hour for SME. For more information, visit https://www.skillsconnect.gov.sg/sop/portal/e-Services/For%20Employers/AbsenteePayroll.jsp
  5. Eligible individuals may apply for training allowance capped at $6/hr under the WSS scheme, visit- https://www.wsg.gov.sg/programmes-and-initiatives/workfare-skills-support-scheme-individuals.html for more information on WSS.
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12 November 2020