Managing Change and Developing a Change-Ready Team



Course Reference No: CRS-N-0050914

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Course Objectives

What looks like resistance is often a lack of clarity – teams resist when they do not understand changes and this often leads to poorer performance, lower morale and a higher turnover. Being clear about the impact of change to your team is key to preparing them for it.

This course is designed to support managers and business representatives who are currently undergoing or preparing their teams for business change. It provides a structured approach to help managers become more effective in managing and implementing change initiatives. Specifically, participants will be exposed to frameworks and processes that prepares and enables change, as well as techniques to lead and engage their teams during the transition period.

The course’s unique blend of classroom teaching, simulation exercises, case studies and practical sharing allow opportunities for participants to develop innovative ways of connecting people to implement change and help managers develop teams to adapt and be change-ready. 

At the end of the course, participants will be able to:

• Understand the importance of their role as managers in ensuring the team is prepared and ready for the change ahead
• Learn how to prepare their team for change and identify sources of resistance
• Develop actionable plans to manage their team’s change journey and desired change experience
• Build knowledge and capabilities in enabling and sustaining change

Outline

• Preparing for change
• Role-modelling for change
• Managing the change Part 1
• Managing the change Part 2
• Implementing the change Part 1
• Implementing the change Part 2
• Implementing the change Part 3

Pre-requisites

None

Who Should Attend

Managers, Business Representatives and Team Leaders who are currently undergoing or preparing their teams for business change.

Mode of Training

On-campus

Speaker

Dr. Yong Hsin Ning

 

Yong Hsin Ning is the Co-founder and Director of Change Voyage Consulting, a consulting firm which provides tailored solutions in the areas of organisational and individual change. She is also an Adjunct faculty at the Lee Kong Chian School of Business in the Singapore Management University (SMU), where she teaches Organisational Behaviour and Business Model Design. Hsin Ning has 20 years of management consulting experience, predominantly in the field of business transformation, business process re-engineering and change management.  She has worked with clients from across both public and private sector in the Financial Services, Defense, Industrial Relations, Consumer Goods, Telecommunications and Airline industries.  She has obtained a PhD in General Management from SMU. Her dissertation topic centres around how part-time employees manage non-work time to reduce the tendency to work overtime.

Speaker

Ms. Stacey Huang 

 

Stacey Huang is the Co-founder and Director of Change Voyage Consulting, a consulting firm which provides tailored solutions in the areas of organisational and individual change.  She specializes in organizational psychology and applies her specialization to support organisations undergoing business and digital transformations. She has 11 years of experience managing large scale change and culture programs in industries such as Defence, FMCG, Healthcare, Insurance and Energy.  Stacey is also the Executive Director for PARIMA, a not-for-profit association for risk managers across Asia Pacific focusing on risk, crisis and emergency response.

Speaker

Ms. Cheryl Tang

 

Cheryl Tang has over 14 years of change management, organization design and learning and performance management experience. She has managed corporate universities for clients in the region, leading development of curriculum, design and delivery of programmes to support performance. She has also been involved in large Business Transformation projects, involving business process re-engineering and systems related change. She has journeyed with clients to prepare their organizations for change and enable business readiness. 

Most recently, Cheryl has led two philanthropic foundations as Foundation Director and currently serves on the Board of various non-profit organizations, helping to drive their social impact through strategic planning.

She has a Masters in Philosophy from the National University of Singapore (NUS) and has taught Philosophy at NUS and Non-Profit Leadership at the Singapore Management University.

Speaker

Ms. Josie Kang

 

Josie Kang is an experienced HR Consultant with over 20 years of leadership development, HR strategy, talent management, culture transformation, change management and facilitation experience. She is also an Adjunct Faculty at Singapore Management University. Josie has also held in-house regional Talent Management Director roles at Diageo, Heineken and Sentosa. At Accenture, Josie lead the Human Capital and Culture Transformation Practice for Accenture ASEAN’s Talent and Organization Group. She was also a Leadership coach for clients. Josie began her career in the Singapore Civil Service developing leadership programmes for Scholars and designing interventions as part of an Organisation Development team. Josie graduated with a BSc (Hons) Business degree from Manchester Metropolitan University 1998, and a MA (Distinction) Organization Studies from Warwick University 2005.

DATE

08 - 09 Dec 2020

DURATION

2 Days
9.00am to 5.30pm
(Daily)

VENUE

National University of Singapore
University Town

International Participants

S$1,819.00

Incl. GST

Singapore Citizens
(39 yrs old or younger) 
or Singapore PRs

S$545.70

Incl. GST

Singapore Citizens
(40 yrs or older)

S$205.70

Incl. GST

Enhanced Training Support for SMEs

S$205.70

Incl. GST

Fees & Fundings

International
Participant
Singapore Citizen1
39 years old or younger
Singapore Citizen1
40 years or older eligible for MCES2
Singapore PRs Enhanced Training
Support for SMEs3
Full Programme Fee S$1,700.00 S$1,700.00 S$1,700.00 S$1,700.00 S$1,700.00
SkillsFuture Funding
(Refer to Funding Page for Claim Period)
- (S$1,190.00) (S$1,190.00) (S$1,190.00) (S$1,190.00)
Nett Programme Fee S$1,700.00 S$510.00 S$510.00 S$510.00 S$510.00
7% GST on Nett
Programme Fee
S$119.00 S$35.70 S$35.70 S$35.70 S$35.70
Total Nett Programme
Fee Payable, Incl. GST
S$1,819.00 S$545.70 S$545.70 S$545.70 S$545.70
Less Additional Funding if
Eligible Under Various Scheme
- - (S$340.00) - (S$340.00)
Total Nett Programme Fee, Incl. GST,
after additional funding from the various funding schemes
S$1,819.00 S$545.70 S$205.70 S$545.70
S$205.70


  1. All self-sponsored Singaporeans aged 25 and above can use their $500 SkillsFuture Credit to pay for the programme. Visit http://www.skillsfuture.sg/credit to select the programme. 
  2. Mid-Career Enhanced Subsidy (MCES) - Singaporeans aged 40 and above may enjoy subsidies up to 90% of the programme fee. 
  3. Enhanced Training Support for SMEs (ETSS) - SME-sponsored employees (Singaporean Citizens and PRs) may enjoy subsidies up to 90% of the programme fee. For more information, visit http://www.ssg.gov.sg/programmes-and-initiatives/training/enhanced-training-support-for-smes.html?_ga=2.154478072.1748789781.1519700056-512306731.1519700056
  4. Eligible organisations (excluding government entities) may apply for the absentee payroll funding via SkillsConnect at www.skillsconnect.gov.sg for Singaporean/permanent resident participants attending the programme during working hours. The absentee payroll funding is computed at 80% of hourly basic salary capped at $4.50 per hour or $7.50 per hour for SME. For more information, visit https://www.skillsconnect.gov.sg/sop/portal/e-Services/For%20Employers/AbsenteePayroll.jsp
  5. Eligible individuals may apply for training allowance capped at $6/hr under the WSS scheme, visit- https://www.wsg.gov.sg/programmes-and-initiatives/workfare-skills-support-scheme-individuals.html for more information on WSS.
  6. NTUC Training Fund (SEPs) – All self-employed (i.e. freelancers and sole-proprietors-with-no-employee) Singaporeans and Permanent Residents are eligible to apply for the NTUC Training Fund (SEPs) from NTUC’s Employment and Employability Institute (e2i). Click here for more information.
NTUC members enjoy 50% of the unfunded course fee support for up to $250 each year for courses supported under UTAP (Union Training Assistance Programme). Terms and Conditions apply. Please visit http://skillsupgrade.ntuc.org.sg
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17 November 2020