What looks like resistance is often a lack of clarity – teams resist when they do not understand changes and this often leads to poorer performance, lower morale and a higher turnover. Being clear about the impact of change to your team is key to preparing them for it.
This course is designed to support managers and business representatives who are currently undergoing or preparing their teams for business change. It provides a structured approach to help managers become more effective in managing and implementing change initiatives. Specifically, participants will be exposed to frameworks and processes that prepares and enables change, as well as techniques to lead and engage their teams during the transition period.
The course’s unique blend of classroom teaching, simulation exercises, case studies and practical sharing allow opportunities for participants to develop innovative ways of connecting people to implement change and help managers develop teams to adapt and be change-ready.
At the end of the course, participants will be able to:
• Understand the importance of their role as managers in ensuring the team is prepared and ready for the change ahead
• Learn how to prepare their team for change and identify sources of resistance
• Develop actionable plans to manage their team’s change journey and desired change experience
• Build knowledge and capabilities in enabling and sustaining change
• Preparing for change
• Role-modelling for change
• Managing the change Part 1
• Managing the change Part 2
• Implementing the change Part 1
• Implementing the change Part 2
• Implementing the change Part 3
Who Should Attend
Managers, Business Representatives and Team Leaders who are currently undergoing or preparing their teams for business change.
Mode of Training
Dr. Yong Hsin Ning
Yong Hsin Ning is the Co-founder and Director of Change Voyage Consulting, a consulting firm which provides tailored solutions in the areas of organisational and individual change. She is also an Adjunct faculty at the Lee Kong Chian School of Business in the Singapore Management University (SMU), where she teaches Organisational Behaviour and Business Model Design. Hsin Ning has 20 years of management consulting experience, predominantly in the field of business transformation, business process re-engineering and change management. She has worked with clients from across both public and private sector in the Financial Services, Defense, Industrial Relations, Consumer Goods, Telecommunications and Airline industries. She has obtained a PhD in General Management from SMU. Her dissertation topic centres around how part-time employees manage non-work time to reduce the tendency to work overtime.
Ms. Stacey Huang
Stacey Huang is the Co-founder and Director of Change Voyage Consulting, a consulting firm which provides tailored solutions in the areas of organisational and individual change. She specializes in organizational psychology and applies her specialization to support organisations undergoing business and digital transformations. She has 11 years of experience managing large scale change and culture programs in industries such as Defence, FMCG, Healthcare, Insurance and Energy. Stacey is also the Executive Director for PARIMA, a not-for-profit association for risk managers across Asia Pacific focusing on risk, crisis and emergency response.
Ms. Cheryl Tang
Cheryl Tang has over 14 years of change management, organization design and learning and performance management experience. She has managed corporate universities for clients in the region, leading development of curriculum, design and delivery of programmes to support performance. She has also been involved in large Business Transformation projects, involving business process re-engineering and systems related change. She has journeyed with clients to prepare their organizations for change and enable business readiness.
Most recently, Cheryl has led two philanthropic foundations as Foundation Director and currently serves on the Board of various non-profit organizations, helping to drive their social impact through strategic planning.
She has a Masters in Philosophy from the National University of Singapore (NUS) and has taught Philosophy at NUS and Non-Profit Leadership at the Singapore Management University.
Ms. Josie Kang
Josie Kang is an experienced HR Consultant with over 20 years of leadership development, HR strategy, talent management, culture transformation, change management and facilitation experience. She is also an Adjunct Faculty at Singapore Management University. Josie has also held in-house regional Talent Management Director roles at Diageo, Heineken and Sentosa. At Accenture, Josie lead the Human Capital and Culture Transformation Practice for Accenture ASEAN’s Talent and Organization Group. She was also a Leadership coach for clients. Josie began her career in the Singapore Civil Service developing leadership programmes for Scholars and designing interventions as part of an Organisation Development team. Josie graduated with a BSc (Hons) Business degree from Manchester Metropolitan University 1998, and a MA (Distinction) Organization Studies from Warwick University 2005.