Managing Change for Digital Transformations



Course Reference No: CRS-N-0050915

 EPD Calendar

Course Objectives

This is a 3-day hands-on course that prepares technology and business leaders to plan, drive and navigate change for digital transformation across the organisation. It will provide participants with a robust framework to systematically identify areas requiring change management when navigating digital transformation. 

Through interactive experiential learning and peer-to-peer sharing, participants will be guided to develop insights on how to manage their organisation’s transformation journey. By applying the framework to their insights, they will be able to develop a tailored and robust change plan to address today’s issues and also prepare their organisation for change in the horizon.

At the end of the course, participants will be able to:
• Assess their current organisation’s preparedness for the changes ahead
• Identify potential people-related risk areas
• Gain key insights on their organisational change journey
• Apply proven change design approaches to increase buy-in
• Make environmental adjustments to drive and imbue change
• Develop a tailored transformation change plan 

Outline

Day 1

• Understand how change has been typically managed in projects and how it needs to be different for digital transformation
• Understand various models of change, tactics and tools used to drive and implement change
• Identify current organisation’s pain points and identify potential risk areas and sources of resistance. Define desired end goal
• Understand how transformational change and digitalisation initiatives require different change management approaches
• Understand difference between agile change management and waterfall-approach traditional change management
• Assess your organisation-specific digital transformation change challenges

DAY 2

• Learn ways to enable mindset shifts and increase stakeholder buy-in
• Utilise project-specific techniques and tools to support change such as stakeholder engagement and impact analysis
• Understand the framework that is required to ensure change and value is sustained and embedded in an organisation
• Create a plan to build change competencies within the organisation across all levels and build internal coalition that supports your initiatives
• Practice application through simulation exercises and short case studies

Day 3

• Develop your Organisation-Specific Change Experience and Implementation Plan
• Develop an integrated change plan to drive change across the organisation before, during and after transition
• Review and critically assess plan: Recognise potential challenges and develop mitigating measures

Pre-Requisites

Participants who are currently or about to undergo a digital transformation in their organisation.

Who Should Attend

Technology and Business Leaders who are interested to learn how to plan, drive and navigate change for digital transformation. 

Mode of Training

Classroom

Speaker
ABOUT THE INSTRUCTOR


Dr Yong Hsin Ning is the Co-founder and Director of Change Voyage Consulting, a consulting firm which provides tailored solutions in the areas of organisational and individual change. She is also an Adjunct faculty at the Lee Kong Chian School of Business in the Singapore Management University (SMU), where she teaches Organisational Behaviour and Business Model Design. Hsin Ning has 20 years of management consulting experience, predominantly in the field of business transformation, business process re-engineering and change management.  She has worked with clients from across both public and private sector in the Financial Services, Defense, Industrial Relations, Consumer Goods, Telecommunications and Airline industries.  She has obtained a PhD in General Management from SMU. Her dissertation topic centres around how part-time employees manage non-work time to reduce the tendency to work overtime.
Speaker
ABOUT THE INSTRUCTOR


Ms Stacey Huang is the Co-founder and Director of Change Voyage Consulting, a consulting firm which provides tailored solutions in the areas of organisational and individual change.  She specializes in organizational psychology and applies her specialization to support organisations undergoing business and digital transformations. She has 11 years of experience managing large scale change and culture programs in industries such as Defence, FMCG, Healthcare, Insurance and Energy.  Stacey is also the Executive Director for PARIMA, a not-for-profit association for risk managers across Asia Pacific focusing on risk, crisis and emergency response.

Speaker
ABOUT THE INSTRUCTOR


Ms Cheryl Tang has over 14 years of change management, organization design and learning and performance management experience. She has managed corporate universities for clients in the region, leading development of curriculum, design and delivery of programmes to support performance. She has also been involved in large Business Transformation projects, involving business process re-engineering and systems related change. She has journeyed with clients to prepare their organizations for change and enable business readiness.

Most recently, Cheryl has led two philanthropic foundations as Foundation Director and currently serves on the Board of various non-profit organizations, helping to drive their social impact through strategic planning.

She has a Masters in Philosophy from the National University of Singapore (NUS) and has taught Philosophy at NUS and Non-Profit Leadership at the Singapore Management University.

Speaker
ABOUT THE INSTRUCTOR


Ms Josie Kang is an experienced HR Consultant with over 20 years of leadership development, HR strategy, talent management, culture transformation, change management and facilitation experience. She is also an Adjunct Faculty at Singapore Management University. Josie has also held in-house regional Talent Management Director roles at Diageo, Heineken and Sentosa. At Accenture, Josie lead the Human Capital and Culture Transformation Practice for Accenture ASEAN’s Talent and Organization Group. She was also a Leadership coach for clients. Josie began her career in the Singapore Civil Service developing leadership programmes for Scholars and designing interventions as part of an Organisation Development team. Josie graduated with a BSc (Hons) Business degree from Manchester Metropolitan University 1998, and a MA (Distinction) Organization Studies from Warwick University 2005.

DATE

11-13 May 2020

DURATION

3 Days
9.00am to 5.30pm
(Daily)

VENUE

National University of Singapore
University Town

International Participants

S$3,049.50

Incl. GST

Singapore Citizens
(39 yrs old or younger) 
or Singapore PRs

S$914.85

Incl. GST

Singapore Citizens
(40 yrs or older)

S$344.85

Incl. GST

Enhanced Training Support for SMEs

S$344.85

Incl. GST

Fees & Fundings

International
Participant
Singapore Citizen1
39 years old or younger
Singapore Citizen1
40 years or older eligible for MCES2
Singapore Citizen1
eligible for WTS3
Singapore PRs Enhanced Training
Support for SMEs4
Full Programme Fee S$2,850.00 S$2,850.00 S$2,850.00  S$2,850.00 S$2,850.00  S$2,850.00 
SkillsFuture Funding
Eligible for Claim Period
(20 Sep 2019 - 30 Sep 2020)
(S$0.00) (S$1,995.00) (S$1,995.00) (S$1,995.00) (S$1,995.00) (S$1,995.00)
Nett Programme Fee S$2,850.00 S$855.00 S$855.00  S$855.00  S$855.00  S$855.00
7% GST on Nett
Programme Fee
S$199.50 S$59.85 S$59.85  S$59.85 S$59.85 S$59.85 
Total Nett Programme
Fee Payable, Incl. GST
S$3,049.50 S$914.85 S$914.85 S$914.85 S$914.85 S$914.85
Less Additional Funding if
Eligible Under Various Scheme
(S$0.00) (S$0.00)  (S$570.00) (S$712.50) (S$0.00) (S$570.00)
Total Nett Programme Fee, Incl. GST,
after additional funding from the various funding schemes
S$3,049.50 S$914.85 S$344.85 S$202.35 S$914.85 S$344.85

  1. All self-sponsored Singaporeans aged 25 and above can use their $500 SkillsFuture Credit to pay for the programme. Visit http://www.skillsfuture.sg/credit to select the programme. 
  2. Mid-Career Enhanced Subsidy (MCES) - Singaporeans aged 40 and above may enjoy subsidies up to 90% of the programme fee. 
  3. Workfare Training Support (WTS) - Singaporeans aged 35 and above (13 years and above for persons With disabilities) and earn not more than S$2,000 per month, may enjoy subsidies up to 95% of the programme fee. 
  4. Enhanced Training Support for SMEs (ETSS) - SME-sponsored employees (Singaporean Citizens and PRs) may enjoy subsidies up to 90% of the programme fee. For more information, visit http://www.ssg.gov.sg/programmes-and-initiatives/training/enhanced-training-support-for-smes.html?_ga=2.154478072.1748789781.1519700056-512306731.1519700056
  5. Eligible organisations (excluding government entities) may apply for the absentee payroll funding via SkillsConnect at www.skillsconnect.gov.sg for Singaporean/permanent resident participants attending the programme during working hours. The absentee payroll funding is computed at 80% of hourly basic salary capped at $4.50 per hour or $7.50 per hour for SME or 95% of hourly basic salary for WTS. For more information, visit https://www.skillsconnect.gov.sg/sop/portal/e-Services/For%20Employers/AbsenteePayroll.jsp


    NTUC members enjoy 50% of the unfunded course fee support for up to $250 each year for courses supported under UTAP (Union Training Assistance Programme). Terms and Conditions apply. Please visit http://skillsupgrade.ntuc.org.sg

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24 March 2020