Managing Disruption with Future-proof Workplace Communication Skills



Course Reference No: CRS-N-0046766

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Course Objectives

The focal point of this course is to equip participants with relevant written and spoken communication skills; so that they learn how to manage disruption at the workplace. The framework for this course is underpinned by Lucas & Rawlins (2015) business competency model and operationalised through interactive, contextualised activities, feedback sessions and reflection skills.

These deep learning strategies ensure that participants are constantly engaged and motivated to use their higher order thinking skills to learn, analyse, apply, reflect, improve, and transfer the knowledge and skills to related domains. Specifically, this course contributes primarily towards participants‘ workplace communication skills and in broad terms, enhances their personal and professional development, self-sustainability and competitiveness.

Professionals need future-proof workplace communication skills to manage communicative challenges in this volatile, uncertain, complex and ambiguous age. The course will cover core communication strategies:

  • To prepare, organise, and use the right tone to write clear and concise emails, blogs and reports to different audience groups for various workplace scenarios.
  • To ideate, organise and analyse influential oral communication skills such as storytelling, ethos,       pathos and logos and understand nuances of nonverbal categories of communication, to deliver memorable and impactful oral presentations.

Outline

Professionals need future-proof workplace communication skills to manage communicative challenges in this volatile, uncertain, complex and ambiguous age. The programme will cover core communication strategies:

  • To prepare, organise, and use the right tone to write clear and concise emails, blogs and reports to different audience groups for various workplace scenarios.
  • To ideate, organise and analyse influential oral communication skills such as storytelling, ethos,       pathos and logos and understand nuances of nonverbal categories of communication, to deliver memorable and impactful oral presentations.

Pre-Requisites

Working experience in managing teams

Who Should Attend

Assistant Executive, Executive, Senior Executive, Assistant Manager, Manager, Senior Manager in departments such as Human Resource Management, Marketing, Accounting and Finance, Administration

Mode of Training

Classroom

Speaker
ABOUT THE INSTRUCTOR

Ms.Chitra Sabapathy is an experienced Professional and Business Communication lecturer with the Centre for English Language Communication, National University of Singapore. She has vast experience teaching local and foreign students and working professionals. She is a strong advocate of meaningful and engaging teaching and learning methods.

DATE

TBC

DURATION

3 Days
9.00 am to 5.30 pm 
(Daily)

VENUE

National University of Singapore
University Town

International Participants

S$3,049.50

Incl. GST

Singapore Citizens
(39 yrs old or younger) 
or Singapore PRs

S$914.85

Incl. GST

Singapore Citizens
(40 yrs or older)

S$344.85

Incl. GST

Enhanced Training Support for SMEs

S$344.85

Incl. GST

Fees & Fundings

International
Participant
Singapore Citizen1
39 years old or younger
Singapore Citizen1
40 years or older eligible for MCES2
Singapore PRs Enhanced Training
Support for SMEs3
Full Programme Fee S$2,850.00 S$2,850.00 S$2,850.00 S$2,850.00 S$2,850.00
SkillsFuture Funding
Eligible for Claim Period
(24 Oct 2017 - 30 Sep 2020)
- (S$1,995.00) (S$1,995.00) (S$1,995.00) (S$1,995.00)
Nett Programme Fee S$2,850.00 S$855.00 S$855.00 S$855.00 S$855.00
7% GST on Nett
Programme Fee
S$199.50 S$59.85 S$59.85  S$59.85 S$59.85
Total Nett Programme
Fee Payable, Incl. GST
S$3,049.50 S$914.85 S$914.85 S$914.85 S$914.85 
Less Additional Funding if
Eligible Under Various Scheme
- - (S$570.00) - (S$570.00)
Total Nett Programme Fee, Incl. GST,
after additional funding from the various funding schemes
S$3,049.50 S$914.85 S$344.85 S$914.85 S$344.85

  1. All self-sponsored Singaporeans aged 25 and above can use their $500 SkillsFuture Credit to pay for the programme. Visit http://www.skillsfuture.sg/credit to select the programme. 
  2. Mid-Career Enhanced Subsidy (MCES) - Singaporeans aged 40 and above may enjoy subsidies up to 90% of the programme fee. 
  3. Enhanced Training Support for SMEs (ETSS) - SME-sponsored employees (Singaporean Citizens and PRs) may enjoy subsidies up to 90% of the programme fee. For more information, visit http://www.ssg.gov.sg/programmes-and-initiatives/training/enhanced-training-support-for-smes.html?_ga=2.154478072.1748789781.1519700056-512306731.1519700056
  4. Eligible organisations (excluding government entities) may apply for the absentee payroll funding via SkillsConnect at www.skillsconnect.gov.sg for Singaporean/permanent resident participants attending the programme during working hours. The absentee payroll funding is computed at 80% of hourly basic salary capped at $4.50 per hour or $7.50 per hour for SME. For more information, visit https://www.skillsconnect.gov.sg/sop/portal/e-Services/For%20Employers/AbsenteePayroll.jsp
  5. Eligible individuals may apply for training allowance capped at $6/hr under the WSS scheme, visit- https://www.wsg.gov.sg/programmes-and-initiatives/workfare-skills-support-scheme-individuals.html for more information on WSS.
NTUC members enjoy 50% of the unfunded course fee support for up to $250 each year for courses supported under UTAP (Union Training Assistance Programme). Terms and Conditions apply. Please visit http://skillsupgrade.ntuc.org.sg
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13 November 2020