Lean Six Sigma
Lean Six Sigma is a methodology widely used in industry to improve process and deliver better results. Most suited to the manufacturing and services sectors, Lean Six Sigma equips industry professionals with a comprehensive set of tools and strategies to improve performance, eliminate waste, enhance collaboration, to keep organisations operating efficiently and delivering satisfactory standards.
What is Lean?
Lean is a body of knowledge and tools, organisations use to remove all non-value-added time and activity (or waste) from their processes. Whether you work for a government agency, small business, large corporation, hospital, school, or anywhere else, your organisation exists to provide value to customers.
What is Six Sigma?
In its fullest form, Six Sigma is a world-class management system for driving, achieving, and sustaining breakthrough improvements in every part of an organisation. Through structured planning, installation of a deployment infrastructure, and systematic DMAIC project implementation, an organisation leverages Six Sigma to achieve its most important business objectives. [DMAIC is the five phase Six Sigma problem solving process that will be described in more detail later.]
Essentially, Six Sigma is about improving processes, or the way work gets done in an organization. This is where the rubber of performance improvement meets the road. If you operate your processes at “Six Sigma quality”, then you commit “no more than 3.4 defects per million opportunities for defects”. This means you have to operate your processes correctly the first time 99.9997 percent of the time!