Business Agility

Course Reference No:
TGS-2021002148 (Classroom Learning)
TGS-2020501989 (Synchronous e-Learning)


Course Objectives

Our objective is to focus on the practical application of modern business management techniques, that are inspired by industry leading best-practices including (but not limited to): Lean Startup, Lean Change, Management 3.0, Programme Management, Systems Thinking and Neuroscience.

An agile business is one that can respond rapidly to changes in the internal and external environment without losing momentum or vision.

This is enabled through a new organisational model that is built around self-organising, cross­functional teams who are empowered to manage products, or services throughout their complete lifecycle.

With the right level of empowerment and support, these teams can dramatically reduce the lead time to value, increase customer satisfaction and drive positive change upon revenue and profitability.

Upon deciding to be "more agile" a business will typically ask what do we do next? The path towards business agility requires more than simply forming a team of functional experts from within the organisation.

We need to empower each cross-functional team under a new set of business rules that enables them to "be agile" every day.

At the end of the programme, participants will be able to:

  • Form, or work within a high-performing cross-functional team.
  • Develop practical competencies in a wide-range of business agility techniques and be able to: 
    1. Describe the 7 Principles of Business Agility
    2. How to create a realistic, compelling and motivational vision statement
    3. How to create a set of supporting agile team values
    4. How agile business leaders can empower cross-functional teams
    5. How to perform rapid planning and prioritisation
    6. How to move from lengthy and inflexible plans to visual canvases
    7. How to analyse and manage change using lean methods
    8. How to design and conduct business change experiments
    9. How to understand your own strengths and weaknesses
    10. How to identify where the team has skills gaps and/or skill overlaps
    11. How to analyse and manage group dynamics
    12. Describe the Critical Success Factors that the organisation needs to implement for Business Agility to be successful

What do I get?
In addition to the hands-on, interactive workshop, all participants will receive:

  • Business Agility case study and workbook
  • Book on Lean Change Management
  • Access to the Lean Change Agent Network
    Participants who successfully pass the workshop exercises will be officially certified as a Lean Change Agent by

Is this another methodology?
No, this is not a new methodology, framework or an overview of the programme. It is a practical, competency-based workshop that has been designed around a real-life case study. There are no textbooks to read, and no homework in the evenings. There is no examination. Just like in real-life, you will "pass" by being able to apply the skills you have learnt to solve real-world business problems.


Day 1
1. Why Do We Need Business Agility?
  • The importance of cross-functional teams
  • The Roles, Principles and Practices of Business Agility
2. Principle 1: Realise a Shared Vision
  • The importance of the Product Vision
  • Good/Bad Visions
  • Co-creating a Product Vision
  • Demonstrating organisation alignment
Day 2
3. Principle 2: Maximise Autonomy
  • Capturing requirements
  • Rapid sizing techniques
  • Value-based prioritisation
4. Principle 3: Release Value Quickly
  • Time-to-value
  • Basic Kanban
  • Work in Progress Limits
  • Kanban for Build and Run
5. Principle 4: Minimise Waste
  • Value Stream Mapping
  • Identifying non-value adding activities
  • Identifying bottlenecks to flow
  • Measuring the waste caused by context-switching
Day 3
6. Principle 5: Use Data to Drive Decisions
  • Lean Change Management Cycle
    • Gathering insights
    • Analysing options
    • Creating and conducting product experiments
  • Analysing the results to drive further insights
7. Principle 6: Continually Develop Competencies
  • T-Shaped Skills
  • Square-shaped teams
  • The importance of psychological safety
8. Principle 7: Learn and Have Fun Together
  • Team dynamics
  • Agile retrospectives
  • Case Studies from companies going through business agility transformations


There are no formal pre-requisites for this programme. However at least 3 years of working experience would be beneficial.

Who Should Attend

Executives who seek to apply business agility principles and practices in an organisation.
Sponsors, Champions, Directors, Managers and team members responsible for designing and delivering business transformation.

Mode of Training

On-campus or Online (Live)

Mr. Jamie Donoghue


Jamie Donoghue, a dual citizen of the United Kingdom and New Zealand, has spent over 19 years improving Business and IT Services for government agencies and private companies in the United Kingdom, Australia and Asia.

His experience spans the full spectrum of management functions including: Strategy, Governance, Business Development, Management Consultancy, Programme and Project Management, Service Management and Technical Specialist roles.

He combines his practical working knowledge and deep understanding of international best practices to design and deliver competency-based workshops that have real-life applicability.




3 Days
9.00am to 5.30pm


National University of Singapore
University Town

International Participants


Incl. GST

Singapore Citizens 
(39 yrs old or younger) 


Singapore PRs


Incl. GST

Singapore Citizens 
(40 yrs or older)


Incl. GST

Enhanced Training Support for SMEs


Incl. GST

Sign Up Now

Fees & Funding

Singapore Citizen1
39 years old or younger
Singapore Citizen1
40 years or older eligible for MCES2
Singapore PRs Enhanced Training
Support for SMEs3
Full Programme Fee S$2,550.00 S$2,550.00 S$2,550.00 S$2,550.00 S$2,550.00
SSG Funding
(Refer to Funding Page for Claim Period)
- (S$1,785.00) (S$1,785.00) (S$1,785.00) (S$1,785.00)
Nett Programme Fee S$2,550.00 S$765.00 S$765.00 S$765.00 S$765.00
7% GST on Nett
Programme Fee
S$178.50 S$53.55 S$53.55 S$53.55 S$53.55
Total Nett Programme
Fee Payable, Incl. GST
S$2,728.50 S$818.55 S$818.55 S$818.55 S$818.55
Less Additional Funding if Eligible Under Various Scheme - - (S$510.00) - (S$510.00)
Total Nett Programme Fee, Incl. GST,
after additional funding from the various funding schemes
S$2,728.50 S$818.55 S$308.55 S$818.55

Singapore Citizens or Singapore PRs eligible for the SSG grant must attain at least 75% training attendance and passed all prescribed assessments.

  1. All self-sponsored Singaporeans aged 25 and above can use their $500 SkillsFuture Credit to pay for the programme. Visit to select the programme. 
  2. Mid-Career Enhanced Subsidy (MCES) - Singaporeans aged 40 and above may enjoy subsidies up to 90% of the programme fee. 
  3. Enhanced Training Support for SMEs (ETSS) - SME-sponsored employees (Singaporean Citizens and PRs) may enjoy subsidies up to 90% of the programme fee. Click Here for more information. 
  4. Eligible organisations (excluding government entities) may apply for the absentee payroll funding for Singaporean/permanent resident participants attending the programme during working hours. The absentee payroll funding is computed at 80% of hourly basic salary capped at $4.50 per hour or $7.50 per hour for SME. For more information, visit Enterprise Portal for Jobs & Skills
  5. Eligible individuals may apply for training allowance capped at $6/hr under the WSS scheme, visit- WSG for more information..
  6. NTUC Training Fund (SEPs) – All self-employed (i.e. freelancers and sole-proprietors-with-no-employee) Singaporeans and Permanent Residents are eligible to apply for the NTUC Training Fund (SEPs) from NTUC’s Employment and Employability Institute (e2i). Click here for more information.
NTUC members enjoy 50% of the unfunded course fee support for up to $250 each year for courses supported under UTAP (Union Training Assistance Programme). Terms and Conditions apply. Please visit
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25 October 2021