Youth Programme: Introduction to Business Analysis



Business Analysis is the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders. It enables an enterprise to articulate needs and the rationale for change and to design and describe solutions that can deliver value.

This course introduces participants to the Business Analysis and its process, the Body of Knowledge in Business Analysis, discusses the role of Business Analysts in organizational problem solving, and the skillsets a Business Analyst must have to perform effective business analysis.

This programme introduces participants to the following:

1. Understand what Business Analysis is.

2. The role of Business Analyst in organizations.

3. Skillsets a Business Analyst must have to perform effective business analysis.

4. Business Analysis Body of Knowledge.

5. The Business Analysis process.


Youth Programme Welcome by Dean Highlight 2 for the programme
Welcome message from Dean of NUS SCALE Tutorials conducted over Zoom


Basic understanding of the use of technology in organizations


Undergraduate with good command of English


18 hours of synchronous lessons, tutorials and a final project presentation.


  • Continuous Assessment: Online Quiz
  • Final Assessment: Project Presentation 

Danny POO
Associate Professor
Deputy Head, Department Of Information Systems and Analytics

Dr. Danny Poo brings with him 40 years of Software Engineering and Information Technology and Management experience. A graduate from the University of Manchester Institute of Science and Technology (UMIST), England, Dr. Poo is an Associate Professor at the Department of Information Systems and Analytics, School of Computing, National University of Singapore. He is currently the deputy head of the Department of Information Systems and Analytics, NUS.

Dr. Poo was the founding Director of the Centre for Health Informatics, NUS from 2012 to 2015. The Centre is the lead provider of human capital in Health Informatics and its mission is to train healthcare and IT professionals to use Health Informatics to find new ways of delivering healthcare to achieve better patient care and patient satisfaction. The Centre also serves as a hub for Health Informatics research and information exchange. Dr. Poo is actively involved in healthcare informatics training and has taught numerous healthcare professionals in “Healthcare Informatics Leadership”, “Managing Healthcare Information Technology Projects”, “Introduction to Health Informatics”, “Healthcare Analytics” and “Healthcare Systems, Technologies and Systems”. He was the organizing chairman for two major conferences in Big Data Analytics in Healthcare held in Singapore from 2013 and 2014.

A well-known speaker in seminars, Dr. Poo has conducted numerous in-house training and consultancy for organizations, both locally and regionally. His notable teaching credentials include • Data Strategy • Data StoryTelling • Data Visualisation • Big Data Analytics • Machine Learning • Data Management • Data Governance • Data Architecture • Capstone Projects for Business Analytics • Software Engineering • Server-side Systems Design and Development • Information Technology Project Management • Health Informatics • Healthcare Analytics • Health Informatics Leadership.



Successful participants who complete all requirements of the programme including passing the assessment will receive a certificate of completion issued by NUS SCALE.
A sample of the certificate of completion can be found here: 

Participants from the project team with the highest score for the group project will also receive a commendation letter. A sample is shown below:
Sample Online Commendation Letter


Group Sign-up:
14 January to 12 February 2023
in collaboration with Looker Education Group

For programme enquiries, please fill the form here.

29 September 2022